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Great Customer Service and Product |
October 12, 2021 |
| Reviewer:
CathyJ from Puyallup, WA
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I previously had a security DVR from another company who closed their company and cancelled their mobile app.
Doing research on the situation, I came across CCTV CAMERA PROS, who were willing to help me find a comparable security system with a mobile app.
From the very beginning, Mike was very helpful and after I tried to set it up, I had some difficulty, Im not very tech savvy at all, he was very encouraging and patient with me, as I was ready to just send it all back, and he was very workable with that also.
He had told me if I needed any help setting it up to just reach out to them. I decided to just think about it for a bit then decided to keep it and when I tried again to set it up, knowing I could call them for assistance, it actually was very easy, and I didn't even need to call them.
Im pretty sure I was over thinking it the first time I tried, as it was actually quite simple to set up the second time.
Thank you Mike for your Awesome customer service and patience, it was great.
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