Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  CCTV Camera Pros is located in the state of Florida in the USA.  CCTV Camera Pros charges sales tax when shipping orders to a Florida location or if the customer picks up the order at our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
What are my payment choices?
  CCTV Camera Pros accepts the following forms of payment for order.
  • Visa, MasterCard, American Express, Discover
  • Google Checkout
  • Paypal
  • Wire Transfer
  • Check by Mail (orders can not be shipped until checks clear)
  • Money Orders (must be received prior to order shipment)
  • Purchase Orders for Government and Schools
  • Purchase Orders for Business (application, credit check, and approval required)
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).