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CCTV Camera Pros FAQs

CCTV Camera Pros maintains the following FAQs and links to additional FAQ pages on our website. Here are links to the most popular FAQs.

Ordering and Shipping FAQ

Here are some frequently asked questions related to CCTV Camera Pros ordering and shipping of products.

  • What shipping carriers does CCTV Camera Pros use to ship products to customers?
    CCTV Camera Pros primarily uses UPS to ship products to customers located in the United States. For smaller orders US orders, we sometimes use USPS. For international orders, CCTV Camera Pros ships via DHL.
  • How can I get the UPS tracking number for my order?
    CCTV Camera Pros will email you the tracking for your order when it ships. You can also get the shipment tracking for your order by logging into your account on our website. You can login to the website at Once you are logged into your account, click on the Review orders / track pages link.
  • How long does it take to ship products?
    For products that are in stock, we can normally ship them out on the same day if the order is received by 1:00pm EST. Otherwise they will ship on the following business day.
  • How do I know if a product on the website is in stock?
    If you want to make sure that a product is in stock, please call us at 1-561-433-8488 or email us at
  • Can I use my own shipping account for an order?
    Yes. CCTV Camera Pros can ship orders using your UPS or FEDEX shipping account. Please call us at 1-561-433-8488 to arrange using your shipping account for an order.
  • Where does CCTV Camera Pros ship orders from?
    CCTV Camera Pros ships orders from our warehouse located in South Florida. The address is 7142 N Seacrest Blvd., Lantana, FL 33462.
  • Does CCTV Camera Pros offer military discounts?
    Yes. CCTV Camera Pros offers discounts to US military veterans and active duty service members. In order to get a military discount, please email us proof of your active duty veteran military status to at
  • What are CCTV Camera Pros technical support hours of operation?
    Tech support is available from CCTV Camera Pros Monday through Friday from 9:00am to 5:00pm EST.