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iCamViewer iPhone App Setup Instructions

The iCamViewer iPhone app compatible with many different brand and models of IP cameras. CCTV Camera Pros highly recommends Vivotek and Zavio cameras as we are a master distributor for both of these brands and can provide direct support to customers who purchase from us.  You can find more information on compatible cameras as well as pricing on our website here: iCamViewer compatible cameras.

The below instructions will help you setup the iCamViewer with CCTV or IP based cameras.

CCTV Camera iPhone App Setup

To setup a CCTV camera for viewing using the iCamViewer, you must connect a network video server to your CCTV camera to make turn the signal from Analog to digital.  Here is a list of compatible network video servers:
If you are using a CCTV camera (analog security camera), please first setup your camera with the video server of your choice, then proceed to the below instructions for IP cameras.  The video server is setup from that point on, the same as an IP camera.

IP Camera & Network Video Server iPhone App Setup

Follow these instructions to setup your IP cameras or CCTV cameras that are connected to network video servers with the iCamViewer app.
  1. Follow the normal setup instructions to connect your camera or video server to your network.  You should use the IP detection software that is included with your camera to locate your camera on your network.
  2. If you have not already done so, it is recommended to assign your IP camera or server a static local area network IP address.  This is very simple to do using Zavio or Vivotek IP cameras.  Specific instructions for this step can be found in your camera's manual.
  3. If you want to access your camera from outside of the local area network that it is located, you must setup port forwarding for your camera by configuring your network router. Instructions for many different model routers can be found here: port forwarding instructions.
  4. Now that your camera or server is connected to your LAN, has a static internal IP address, and port forwarding is setup, you are ready to setup the connection in the iCamViewer.
  5. If your Internet connection uses a dynamic IP address, so should also setup a dynamic IP service in case your IP address changes.  For more information on setting up a free dynamic DNS service, please refer to these instructions: dynamic DNS setup.  If your Internet connection uses a static IP address, then you do not need to use the dynamic DNS service.
  6. If you have not already done so, please download and install the iCamViewer on your iPhone, iPod touch, or iPad.  You can download it here: iCamViewer in the app store.
  7. Launch the iCamViewer on your device.  Tap on the Viewer icon on the main navigation on the bottom of the app. Next, tap on the gear icon in the upper left of the viewer screen.

    Configure Mobile App

  8. When the "Configure Camera" screen opens, fill in all of the fields for your camera. You can enter any value for the Name field, as this is name is used for you to identify this camera. Tap on Done after you enter all fields.

    Note regarding the Host or IP field: if you setup a dynamic DNS account, you should enter the hostname that you setup in that field.  If your Internet connection uses a static IP address, you should enter that IP address.

    Mobile App Configure IP Camera

  9. After you enter all of the configuration fields and click the check box, you should see a live view of your camera.  If the camera view is much smaller than the screen, close and re-open the iCamViewer and the image should be normal size.  Below is a snapshot of a live view using the iCamViewer app with a DPRO-B24DHR armor dome camera and a Vivotek video server.

    iPhone App Live IP Camera
  10. To add additional cameras, click on the plus button (noted below) and repeat step 8. 

    iPhone App Configure IP Camera
To view your other cameras swipe your finger from right to left on the camera screen.  To view a full sized image of your camera rotate your iPhone to the horizontal position.

Please use our support forum if you need assistance with the iCamViewer app: Support forum for iCamViewer.  If you need assistance picking out the best camera for your requirements, please call us toll free at 888-849-2288 or email info@cctvcamerapros.net.

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