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Remote Camera Monitoring - DVR Setup

4 Channel H.264 DVRCCTV Camera Pros H.264 4 channel digital video recorder comes with DVR viewer software that enables remote camera monitoring over the Internet or on a local area network.  This software is called the integrated remote station (IRS) and is included on a CD that comes with the DVR. The integrated remote station is a software suite that let's you remotely monitor cameras.  The integrated remote station also lets you review previously recorded surveillance video footage. The most recent version of the DVR viewer integrated remote station can be downloaded here: H.264 Integrated Remote Station. The integrated remote station, also referred to as the DVR viewer software, runs on a Microsoft Windows based computer.

Please follow these setup instructions to setup remote camera monitoring access for the H.264 codec DVR:

Assign an IP Address to your Surveillance DVR

In this section, we will assign your DVR an IP address.  Please make sure that your DVR is connected to your network by attaching an Ethernet cable to the back of your DVR and attaching the other end to your router.

  1. Login to your DVR by pressing the menu button on the wireless remote control.
  2. When you are prompt to enter a password, The default admin password for the DVR is "1111" (4 ones).  If you have already setup an admin password for your DVR, then enter your password.  After you enter your password click the down arrow on the remote control to select Enter, then press OK.
  3. From the DVRs Main menu, select External Device and press OK.
  4. On the External Device menu, select TCP/IP Setup and press OK
  5. On the TCP/IP Setup screen, select IP setup and press enter.
  6. On the IP setup screen, confirm that the DHCP mode is set to automatic.  If it is not, adjust it so that it is by pressing the OK button. 
  7. Select IP Detect  and press enter.  The screen should refresh and populate values below.  Note the IP address.  This is the internal IP address that your router has assigned to your DVR.  This is the IP address that you will setup port forwarding for.
  8. After you have noted this IP address, select DHCP Mode and press OK.  The mode will be changed Manual.  This will ensure that your DVR will always be assigned the same IP address from your router. THIS IS IMPORTANT because if you loose power to your router, your router may assign your DVR a difference IP address and you will no longer be able to access the DVR remotely.

  9. Also, on the IP Setup screen, please note the IP Port that your DVR is using.  The default should be set to 8000.

  10. Press the Menu several times on your DVR remote until you exit out of the DVR menu system and see the live view of your cameras.

Local Area Network (LAN) Remote Camera Access

The Integrated Remote Station allows you to access your security cameras locally on your network as well as remotely over the Internet.  Before proceeding with remote Internet access, it is a good idea to test out local access first.  Also if you do plan on using the DVR viewer / Integrated Remote Station from on the same network as your DVR, you will get much better performance using your network's local IP address because you do not have to go out to the Internet for access and the performance of the video will be much faster from on the Intranet / LAN.

  1. Install the most recent version of the Integrated Remote Station by downloading it from our website here: Integrated Remote Station Download.  This version is always the most recent and should be used instead of the version that is on the CD that came with your DVR.

  2. Save the file "X_IRS_Setup.exe" to your windows desktop or select run.  This is the installation file to install the Remote Station on your computer.  If you saved the file, locate it and double click on it to begin installation.  If you selected to run the program, the installation will begin after the file is done downloading.

  3. Once the installation is complete, an icon will be created on your Windows desktop to launch the Integrated Remote Station.  The icon will look like this:

  4. Double-click on the icon to launch the program.
  5. On the main IRS screen, click on the IRS Setup button.

  6. On the IRS Setup screen, click on the Registering Site button.  This will open a new Window where you can add the settings to connect to your DVR.  This screen can be seen below.



    A) Select Manuel for CONNECTION.
    B) Enter the IP address that you previously noted from your DVR's TCP/IP setup screen in the ADDRESS field.
    C) Enter 8000 for PORT
    D) Enter admin for USER ID
    E) Enter the default "1111" for the password or enter your DVR password if you did set one up.

    Press OK when done.
  7. After you press OK, a ID and password screen will open like the one below.  Enter "ADMIN" in all uppercase for the ID and enter your password in the Password field.  Again the default password is "1111".  Press Login.



  8. If successful, you will be brought back to the main Integrated remote station screen.
  9. On the main Integrated Remote Station screen click on the Viewer button.  This will open the DVR Viewer.
  10. Once the Viewer application opens, the connection information that you setup will be populated in the upper right.  Click on the Connect button.  The Viewer should fairly quickly connect to your DVR and display your security cameras.
  11. If you are unable to connect, please go back and to this section and assign an IP address to your DVR.
  12. If you are still unable to connect, continue to the next section to setup port forwarding on your router and complete it, then try to connect again.

Setup Port Forwarding on your Router

Port forwarding needs to be setup on your router so that a computer on the Internet can communicate remotely with your surveillance DVR.  Click here if you want to learn more about how port forwarding works. Follow the below instructions to setup port forwarding. 
Remember: Your DVR is going to use port 8000 (not 50000).  50000 was the default port for legacy non-dual codec DVRs).
If you do not have one of the routers listed below, please consult the manual for the router that you have or call your Internet Service Provider (ISP) for help if you are using a modem / router supplied by them.  Tell them that you need to open and forward port 8000 to a DVR on your network.

Setup static DHCP IP Address

Although you previously setup the DVR to always request the same IP address from your router when when you set the DHCP setting to manual in the DVR configuration, it is still a good idea to also configure your router to always assigns the same IP address to your DVR.  Some routers support this feature and some do not.  If your does not, it is OK to skip this section.   The reason to set this up if you can is that if your router needs to be restarted or if there is a power failure, there is risk that your DVR will be assigned a new IP address.  This will make the port forwarding setup that you just finished useless.  Follow these instructions to setup a static IP address for your DVR.

Remote Internet DVR Viewer Access

These last three sections are needed to setup the remote Internet access to your security cameras.  The first thing that should be done to setup remote access is to find out if your Internet connection has a static or dynamic IP address.  If you do not know, please contact your Internet provider and ask them.  If you have a static IP address, you can skip the next two sections and jump to setting up the Internet connection to your surveillance DVR.

Creating and Configuring a Dynamic DNS Account

If your DVR will be connected to the Internet using a dynamic IP address (most cable and DSL connections), you need to setup a free service to manage the DNS (domain name service)  for you so that you can access your DVR remotely without needing to keep track of your IP address.  If you are unsure whether your Internet connection uses a static or dynamic IP address, please contact your Internet service provider.   If you are using a static IP address, you can skip this section and the next section "Setup Dynamic DNS on your Router".  If you are using a dynamic IP address, click here to setup your free dynamic DNS service.  Return to this screen to continue after setting up your free dynamic DNS service.

Setup Dynamic DNS on your Router

Dynamic DNS is used when the Internet connection you will be using for your DVR uses a dynamic IP address.  The settings that you setup using the DynDNS service will be added to your router's DDNS configuration to always keep your IP address up to date.  The host name that you chose, something like "mydvr.dyndns.org", will always be kept up to date with the latest IP address assigned to your Internet connection by your ISP.  This way you can use your host name to connect to your DVR remotely instead of trying to keep track of your dynamic IP address.  CCTV Camera Pros has DDNS setup instructions for D-Link and LinkSys routers.  The instructions are based on certain models but are likely the same or close to the same for other models of D-Link and LinkSys routers.  If you need specific instructions for you router, please consult the manual that came with it and look under the section that has to do with Dynamic DNS support.  Most modern router/switches support dynamic DNS.

Setup Internet Connection to your DVR

The last step is to configure the Internet connection in the Integrated Remote Station for access from outside of your local network. 
  1. If the IRS is not already running, please start it by double-clicking on the JM-IRS icon on your desktop:

  2. One the main IRS screen, click on the IRS Setup button. 


    We will be adding a new entry for your remote Internet connection.  So when you are finished, if you also setup the LAN connection, you will have two connection configured in the IRS setup.  One for local access to your DVR and one for remote Internet access.
  3. On the IRS Setup screen, click on the Registering Site button.  This will open a new Window where you can add the settings to connect to your DVR.  This screen can be seen below.



    A) Select Manul for CONNECTION.
    B) In the Address field, enter the static IP address that your ISP gave you if you are using a static IP address.  If you are using a dynamic IP address and finished setting up your DynDNS account, please enter the host name that you setup when registering. 
    C) Enter 8000 for PORT
    D) Enter admin for USER ID
    E)
    Enter the default "1111" for the password or enter your DVR password if you did set one up.

  4. Press OK when done.
  5. After you press OK, a ID and password screen will open like the one below.  Enter "ADMIN" in all uppercase for the ID and enter your password in the Password field.  Again the default password is "1111".  Press Login.


  6. You should now see an entry created for the Internet connection information that you just entered in the Site Setup list on the IRS Setup screen.  Click on the Internet entry that you just created so that it is highlighted in green then press OK.
  7. On the main Integrated Remote Station screen click on the Viewer button.  
  8. Once the Viewer application opens, the connection information that you setup will be populated in the upper right.  Click on the Connect button.  The Viewer should fairly quickly connect to your DVR and display your security cameras.
  9. If you are unable to connect, please go back and to this section and assign an IP address to your DVR.
  10. If you are still unable to connect, continue to the next section to setup port forwarding on your router and complete it, then try to connect again.

DVR Viewer / Transmitter Troubleshooting Techniques

  1. Ensure that your internal IP address to your DVR has not changed buy going through this section again to assign an IP address to your DVR.  If your IP address changed, then you need to setup port forwarding rules again based on that new IP address, so go here to setup port forwarding on your router.
  2. Make sure that you have the correct IP address for your Internet connection.  Ask your ISP for your IP address if using a static IP address.  You can also look up the IP address of your internet connection here:

    Get My IP Address
  3. Make sure that your router does not have any advanced firewall rules in place by consulting the manual.
  4. Call your ISP and ask them if your modem has a firewall that you can disable.
  5. Call your ISP and make sure that they do not block any incoming ports to your Internet connection.

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