Dynamic DNS Setup Help
 Dynamic DNS is used in surveillance system applications when your Internet connection uses a dynamic IP address. CCTV Camera Pros JPEG2000 and JPEG2000 + H.264 dual codec DVRs has a dynamic dns service built into it so users have a choice of using the interface on the DVR or if their router supports Dynamic DNS, their router can be used to interface with services such as DynDNS.com. The below chat transcript covers this topic.
Transcript:
Customer: I have your JPEG2000+H.264 DVR surveillance DVR. It is connected to a router which is
connected to a cable modem. The IPs are
assigned dynamically. The manual talks
about going to www.j2kip.com to setup DDNS.
On your web site I see talk of going to dyndns.org and doing port
forwarding on my router. Which way is
best? If I use j2kip.com can I view DVR
over internet with that sites viewer or do I still need to use the IRS?
* Welcome Customer! Your request has been directed to the CCTV Camera Support Department. Please wait for our operator to answer your call.
* Call accepted by operator CCTV Camera Support. Currently
in room: Customer, CCTV Camera Support.
CCTV Camera Support: Hi Customer. Both the j2kip and dyndns.org method work well. Some installations and networks have routers that do not
support dynamic dns so they must use the j2kip interface built into the DVR. Yes, you still use the IRS with j2kip DDNS.
Customer: Ok. My router does support ddns so should I go
that route and setup port forwarding?
My router is the same one used in your examples, Linksys WRT54G.
CCTV Camera Support: The linksys routers seem to do well in
keeping the DDNS up to date so that should be fine. On a side note, one downside to linksys routers is that
they do not support static internal IP addressing so after you obtain an IP address on
the DVR in automatic DHCP mode, set the router to manual DHCP. That is what I normally do when setting up a DVR with a dynamic IP Internet connection. Detect IP automatically, then set to
manual on the DVR.
Customer: but that means I would have to assign manual
addresses to all my other devices on my network right?
CCTV Camera Support: No, I am not an expert on DHCP but I
believe that the router first checks with all devices to see if any have
requested specific IPs on a router reboot. One thing I like about D-Link routers
is they support static IP addresses for the LAN. I am not sure why linksys does not support this.
Customer: Well, I'm not that smart with all these stuff
either. Is it easier if I go the j2kip
route then?
CCTV Camera Support: for the dyndns, they are equally good. for a linksys router I would use dyndns.com .
Customer: and the port forwarding then on my router right?
CCTV Camera Support: correct
CCTV Camera Support: last some routers have a problem with
port 50000. it is too high for some. if that is the case with yours, use
8000. if you need to set the port of the DVR
to 8000. Power it down then back up
after you change the port.
Customer: that is what the DVR defaulted to. I tried to change it to 50000 and it didn't
take. Both 5000 and 8000 seem to work
on DVR with IRS. I didn't have to power
down.
CCTV Camera Support: ok good
Customer: The viewer component in IRS doesn't seem to retain
the connection. The other pieces seem
to work fine.
CCTV Camera Support: the transmitter is a better viewing
application. with the H.264 DVR, I recommend it over the DVR viewer
Customer: yeah, seems to be. Well, I will give all this a try. Thanks for your help.
CCTV Camera Support: Your welcome
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